Refund policy

Limited Product Warranty

JackWagon FightSticks warrants the OKI HATCH enclosure against broken or defective parts caused by normal use or a manufacturing malfunction for [90 days] from the date of delivery.

If a covered part breaks or fails during the warranty period, JackWagon FightSticks will, at its discretion, repair the part, provide a replacement part, or replace the affected enclosure component. Photos and proof of purchase may be required before a warranty claim is approved.

This warranty does not cover:

• Damage caused by drops, impacts, misuse, improper assembly, or modifications
• Damage caused by excessive pressure or overtightened hardware
• Heat-related warping or deformation, including damage from hot vehicles, direct sunlight, or temperatures above 120°F (49°C)
• Cosmetic wear, scratches, or normal discoloration
• Electronics, buttons, joysticks, wiring, OLED screens, or other components not originally supplied by JackWagon FightSticks
• Damage caused during shipping after the product has been delivered to the customer

This warranty applies only to the original purchaser and does not cover labor or installation costs associated with third-party electronics or components.